FAQ

Reservation and Identity Verification

How can I make a reservation?

Is the reservation available only to official STAY 6th Generation Membership holders?

Do I need to make a reservation with my own ID?

What should I do if I am under 14 years old and cannot make a reservation on NAVER?

Is there a reservation fee?

Is there a limit on the number of reservations per person?

What happens if I arrive later than the reserved time?

Waiting and Admission

Do I still need to wait in advance even if I made a reservation?

Can I bring food or beverages?

Can I enter with my pet?

Can I take photos or record videos inside?

Do you have facilities for individuals with disabilities?

Is it possible to be accompanied by a guardian when using a wheelchair?

Purchase Information

Can I pay with cash/card when purchasing MERCH?

Is there a limit on the quantity of MERCH that can be purchased per person?

How can I inquire about MERCH products purchased on-site?

Are shopping bags provided for purchased MERCH?

Visitor Information

Is free parking available?

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